This Privacy Policy explains how LARNER & Co. LLC (“LARNER & Co.,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you visit our website or contact us about certified lab-grown diamonds. By using our website or submitting an inquiry, you agree to the practices described below.
01 Who we are
LARNER & Co. LLC is a wholesale supplier of certified lab-grown diamonds based in Salt Lake City, Utah, United States. We are the controller responsible for the personal information described in this policy. You can reach us at trade@larnerco.com.
02 Information we collect
We collect information you provide directly and a limited amount of information collected automatically when you use our site.
Information you give us
When you submit our inquiry or quote-request form, you may provide:
- Your full name
- Your company or business name
- Your email address
- Your phone number (optional)
- Estimated quantity and diamond specifications (cut, carat, color, clarity, certification preference)
- Any notes or messages you choose to include
- Your consent preference for calls and SMS text messages
Information collected automatically
Like most websites, our hosting and form infrastructure may automatically log technical information such as your IP address, browser type, device information, referring pages, and the date and time of your visit. This information helps us operate the site securely and reduce spam.
Cookies and similar technologies
Our website uses a minimal set of cookies and similar technologies necessary for the site to function and to protect form submissions from automated abuse. We do not use cookies to build advertising profiles. Our form provider may set cookies to detect spam and ensure submissions are delivered. You can control cookies through your browser settings, though disabling them may affect site functionality.
03 How we use your information
We use the information we collect to:
- Respond to your inquiry and prepare a quote
- Confirm diamond availability, certification, and pricing
- Communicate with you by email, phone, or SMS about your request and any resulting transaction
- Process, fulfill, ship, and support your order
- Maintain records of our business communications and transactions
- Protect our website and customers against fraud, spam, and abuse
- Comply with our legal, tax, and regulatory obligations
We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.
04 Calls and SMS text messaging
If you provide your phone number and check the consent box on our inquiry form, you agree to receive calls and SMS text messages from LARNER & Co. LLC at the number you provide regarding your inquiry and any resulting order, including messages sent using automated technology.
Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out of text messages, or reply HELP for assistance. Consent to receive marketing or informational texts is not a condition of any purchase.
We do not share or sell mobile phone numbers or SMS consent to any third party for marketing purposes. Phone numbers collected for SMS are used solely by LARNER & Co. to communicate with you about your inquiry and order. If we use a messaging service provider to deliver texts on our behalf, that provider processes the information only to deliver the messages and not for its own purposes.
05 How we share information
We share personal information only in the limited circumstances below:
- Service providers. We use trusted vendors to operate our business — for example, website and form hosting, email delivery, messaging, payment processing, shipping and insurance carriers, and grading or certification verification. These providers may access information only as needed to perform services for us.
- Legal and safety. We may disclose information if required by law, subpoena, or government request, or where necessary to protect our rights, property, or safety, or that of others.
- Business transfers. If LARNER & Co. is involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction, subject to this policy.
06 Data retention
We keep personal information for as long as needed to respond to your inquiry, fulfill any transaction, and meet our legal, accounting, and recordkeeping obligations. When information is no longer needed, we take reasonable steps to delete or anonymize it.
07 Data security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, misuse, and unauthorized access. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security. Please avoid sending sensitive financial information through the website contact form.
08 Your choices and rights
You have choices about your information:
- Access and correction. You may ask us to confirm what personal information we hold about you and to correct inaccuracies.
- Deletion. You may request that we delete personal information we hold about you, subject to legal exceptions.
- Marketing and SMS opt-out. You can opt out of texts by replying STOP and unsubscribe from emails using the link or instructions provided, or by contacting us directly.
- Do Not Sell. We do not sell personal information.
To exercise any of these choices, email us at trade@larnerco.com. We will respond within the time required by applicable law. Depending on your state of residence (for example, California), you may have additional rights under state privacy law; we honor those rights where they apply and will not discriminate against you for exercising them.
09 Children’s privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13 (or under 16 where applicable). If you believe a child has provided us information, please contact us and we will delete it.
10 Third-party links
Our site may link to third-party websites or services, such as grading laboratories (IGI, GIA) or shipping carriers. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.
11 Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be reflected on this page, and your continued use of the website after an update constitutes acceptance of the revised policy.
12 Contact us
If you have questions about this Privacy Policy or how we handle your information, please contact:
LARNER & Co. LLC
Salt Lake City, Utah, United States
Email: trade@larnerco.com